Privacy Policy

Legal Name: NAHUEL C FRETTE

Business Friendly Name: Nahuel Frette Realtor

EIN: 33-3995935

1. Introduction

Nahuel Frette Realtor (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us through our website, messaging platforms (including WhatsApp via Twilio), and other communication channels.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address.

• Business Information: Property preferences, transaction details, and related communications.

• Technical Information: Device data, IP address, and usage logs when interacting with our services.

• Messaging Data: Content of messages exchanged via Twilio-powered communication channels (e.g., WhatsApp, SMS).

3. How We Use Your Information

We use your information to:

• Provide real estate services and respond to inquiries.

• Send transactional and informational messages.

• Deliver marketing communications (with your consent).

• Improve our services and ensure compliance with Twilio’s Acceptable Use Policy.

• Maintain records for legal, tax, and compliance purposes.

4. Sharing of Information

We do not sell, rent, or give away your personal information. Your data is only shared in limited circumstances:

• Service Providers: With Twilio and other vendors who enable secure communication and service delivery.

• Legal Requirements: If required by law, regulation, or court order.

• Business Operations: For audits, compliance, or in connection with a business transfer.

5. Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy. At your request, we will delete your personal data unless retention is required by law.

6. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Withdraw consent for data processing.

To exercise these rights, contact us at:

Email: [email protected]

Phone: +1 786-380-0678

8. Use of Twilio Services

Our messaging services are powered by Twilio. By engaging with us via SMS or WhatsApp, you acknowledge that Twilio processes your communication data in accordance with its Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

10. Contact Information

For questions about this Privacy Policy, please contact:

Nahuel Frette Realtor

Email: [email protected]

Phone: +1 786-380-0678

EIN: 33-3995935